Resolution Manager

eCare^® Resolution Manager captures all of your bill edits and denials directly from the eCare Claims Management System (CMS) and automatically routes them to assigned staff for correction in priority order based on your custom rules. All the critical information needed to work each bill edit appears in a single portal, which expedites resolution. Our denials workflow completely reconciles ALL denials and positively impacts reimbursements.

Work Smarter
Using a proven algorithm and your business rules we create decision trees that automatically display the next most important denial or claim error for resolution. Don’t just work in chronological order, work in real priority order.

Individualized Dashboards
Custom dashboards can process any data element on any report. Users can create individual dashboards containing alerts or specific goals.

Proven Results
30% denial write-off reduction and 3 to 5% net revenue improvement have been experienced by clients.

Extended Revenue Cycle Reporting Option
Data extracts from your patient accounting and related systems can provide compete reporting on a host of revenue cycle indicators including cash, revenue, unbilled, uncollectable and accounts receivable, including credits and self-pay after insurance.